Jewelers Mutual® Rallies to Support Customers and Jewelry Industry in Response to California Wildfires

NEENAH, Wis. (January 21, 2025) – Jewelers Mutual® Group, the insurance and business solutions provider dedicated to the jewelry industry since 1913, is stepping up its assistance efforts to support their customers and the jewelry industry in the wake of the recent wildfires impacting communities and businesses in Southern California. The company is extending critical services and resources to address immediate needs, enhance security, and provide emotional support during this challenging time.

Jewelers Mutual is matching donations to the Jewelers Relief Fund, created by Jewelers of America and Diamond Council of America, doubling the support for recovery and rebuilding efforts. The fund is currently collecting donations for retail jewelry stores and jewelry manufacturers whose businesses were damaged by wildfires in the greater Los Angeles area.

Key support services include:

• Secure Transport and Off-Site Storage: Facilitating safe transportation and storage of merchandise to protect against theft and environmental damage and help shield from potential risk.
• Counseling Services: Providing free counseling support for customers, staff and their immediate families to address emotional well-being. This benefit is extended to Jewelers Mutual’s personal lines customers in LA County who have been affected by the wildfires.
• Guard Security: Offering guard services to commercial lines customers per request to bolster on-site security during heightened vulnerability, helping ensure a strong defense against potential threats.
• Emergency Board-Up Services: Coordinating swift board-up solutions to safeguard premises, minimizing exposure to further damage.
• 24/7 Claims and Underwriting Services: Jewelers Mutual is standing by to help its customers with the expertise of its staff and agency force.

“Our hearts are with everyone affected by the fires who are enduring the unimaginable,” said Scott Murphy, President and Chief Executive Officer at Jewelers Mutual. “There are profound challenges ahead. We stand with our customers and the jewelry industry, offering support and unwavering commitment to help bring stability, security, and hope as we navigate healing and recovery together.”
For more details on Jewelers Mutual’s disaster support initiatives, accessing services and resources, and how to help the wildfire victims, visit JewelersMutual.com/disaster-relief.
To learn more about the Jewelers Relief Fund, donate, or request support, visit Jewelers.org/relieffund.

ABOUT JEWELERS MUTUAL GROUP
Jewelers Mutual was founded in 1913 by a group of Wisconsin jewelers to meet their unique insurance needs. Later, consumers began putting their trust in Jewelers Mutual to protect their jewelry and the special memories each piece holds. Today, Jewelers Mutual continues to support and move the industry forward by listening to jewelers and consumers and offering products and services to meet their evolving needs. Beyond insurance, Jewelers Mutual’s powerful suite of innovative solutions and digital technology offerings help jewelers strengthen and grow their businesses, mitigate risk, and bring them closer to their customers. The Group insurers’ strong financial position is reflected in their 38 consecutive “A+ Superior” ratings from AM Best Company, as of November 2024. Policyholders of the Group insurers are members of Jewelers Mutual Holding Company. Jewelers Mutual is headquartered in Neenah, Wisconsin, with other Group offices in Dallas, Texas and Miami, Florida. To learn more, visit JewelersMutual.com.