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A Legacy in Bow Ties and Brilliance: Terry Chandler to Retire After A Transformative Career at DCA

After more than two decades at the helm of the Diamond Council of America (DCA), Terry Chandler, the ever-gracious gentleman known for his bow tie and boundless energy, will retire on December 31, 2025. With a career that spans over 45 years in the jewelry industry, Chandler leaves behind not just an impressive professional legacy, but a trail of meaningful relationships, unforgettable memories, and a reputation as one of the most elegant and dedicated leaders in the business.

From his earliest days in the men’s fashion industry, Chandler carried a distinctive sense of style and presence that would eventually become his trademark. “I was in the ‘high-end’ men’s clothing business for several years,” he recalled in a recent interview. “A business I enjoyed, but not like the jewelry business!” 

It wasn’t until he was thirty that he joined Michelson Jewelers, then a small familyowned chain in Kentucky. What began as a career shift soon turned into a passion. For over 20 years, Chandler rose through the ranks to become a senior executive and partner, helping to expand the chain from four to twelve stores.

But the turning point in his career came in 2001, when he took on the role of President & CEO at DCA. Under his leadership, the organization flourished—expanding certification programs, forging industry partnerships, and becoming a central force in educating retail jewelers nationwide.

Yet, beyond the milestones, what stands out most are the moments and memories that shaped his journey.

“I remember when the New York show moved into the Javits Center,” he said, eyes lighting up. “I had never seen anything so grand!” His voice carried the same sense of awe as he recalled his induction into the prestigious DeBeers Carat Club and the extraordinary two weeks spent touring diamond mines in South Africa. “It’s one thing to study about diamond mining,” he said, “but to actually descend miles underground and stand in the mine—it was amazing!”

Known for his impeccable manners and signature bow tie, Chandler shared how his now-iconic accessory became part of his identity. “I was wearing a bow tie when I stopped in a convenience store for coffee,” he said. “A year later, the same lady said, ‘There’s the guy in the bow tie.’ That was that!” His elegance extended far beyond style. Colleagues describe him as gracious, thoughtful, and deeply committed to elevating those around him. Chandler’s leadership was never about the spotlight—it was about building relationships, creating opportunities, and fostering a sense of community.

One such relationship blossomed into something more. He met his wife, Cindy, through their mutual work in the industry. “It was at the New York 24 Karat Club Gala that we had our first dance,” he shared with a smile. “The rest is history.” This June, they’ll celebrate 18 years of marriage.

As retirement nears, Chandler looks forward to rest, reflection, and travel— though he’s quick to admit he hasn’t planned everything out just yet. “I have no idea!” he laughed. “I’m going to take a few months and read and rest… and then we’ll see.”

What he knows for sure is what he’ll miss most. “The shows, the dinners with longtime friends, and all the ‘buzz’ that I so enjoyed,” he said. “There is a life… a pulse… in this industry like no other. It’s a special business that celebrates the best of times in life. What a joy to have been allowed to be a part of it.”

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